Reviews

Real Feedback From Our Valued Customers

On this page, you'll find genuine reviews and testimonials from our satisfied customers. Their experiences reflect our dedication to delivering reliable, professional, and friendly service. Whether you're a long-time customer or considering us for the first time, we invite you to read through these reviews to learn more about the Noonan Energy difference.

Recent Jobs and Reviews

Rated 5.0 out of 5 stars based on 58 customer reviews

Customers say: The reviews exhibit a positive sentiment, with a majority of customers expressing satisfaction with the services provided. The positive reviews highlight the professionalism, efficiency, and expertise of the technicians, as well as their friendly and informative demeanor. Customers appreciate the timely scheduling of appointments, the thoroughness of the service, and the clean-up after the work is completed. Additionally, customers mention the positive experience with the office staff, who are described as pleasant and helpful. The recurring themes in the positive reviews include references to the technicians' knowledge, efficiency, and courtesy, as well as the overall satisfaction with the services provided. However, there are a few negative reviews, which mainly focus on pricing concerns. Customers express surprise at the cost of the services and question the value for money. There are also a few complaints about the technicians' inability to address certain issues, with some customers feeling that the problems were not fully resolved. Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive. The recurring themes in the positive reviews indicate that customers are generally satisfied with the services provided by Noonan Energy. However, it is important to note that the negative reviews should not be overlooked, and the company should strive to address any pricing concerns or issues raised by customers to maintain a high level of customer satisfaction.

Job Locations and Reviews

Chase G.
Chase G. Checked in
cleaned and serviced thermopride warm air furnace
Belchertown, MA 01007
East Longmeadow, MA - cleaned and serviced a forced hot water buderus boiler with a reillo burner
Chase G.
Chase G. Checked in
cleaned and serviced a forced hot water buderus boiler with a reillo burner
East Longmeadow, MA 01028
Review
Chase arrived on time, explained what he did and was friendly
David - Sunderland, MA 01375
Sunderland, MA - cleaned and serviced a forced hot water buderus boiler
Chase G.
Chase G. Checked in
cleaned and serviced a forced hot water buderus boiler
Sunderland, MA 01375
Kara N.
Kara N. Checked in
Testing 2
Palmer, MA 01069
Kara N.
Kara N. Checked in
Testing
Palmer, MA 01069
Review
Ken and Ryan were excellent. They answered all our questions even some of them before we even asked while moving right along with the job. Ken is definitely a character and fun to talk to and must be fun to work with. Then Dan and Brady came and we we saw how seamlessly they all work together to get the job done. Dan and Ryan were the same with the questions. Mind readers? We look forward to Silly Season. Maybe some other projects like plumbing and electrical work in the future. They are a great crew! Thank you!
Ron - Chicopee, MA 01020
Review
Very polite, very efficient and very informative
NJD - Ware, MA 01082
Review
Punctual and respectful A+ knowledge of our Noonan installed system completed service in a timely manner superior clean-up clarification of all-home humidity system follow up provided excellent Service
Sam - Ware, MA 01082
Review
My technician was friendly and did a neat and efficient job performing the annual furnace clean-up. He also helped drain my water heater. I appreciated his full report once he was done with the work.
Lucia - Amherst, MA 01002
Review
I called to get my furnace's yearly service and was able to get an appointment quickly. The office person was really pleasant and helpful, taking time to talk about what I needed. The service technician arrived on time and completed the work efficiently. He was very nice, discussed my service and the results of his testing with me. He left the area clean. I would definitely recommend them.
Pamela - South Hadley, MA 01075
Review
Andrew was very professional, friendly, and went above and beyond to take care of our AC unit. Thanks Andrew!!
Lisa - Ludlow, MA 01056
Review
The service man was very pleasant, but there is no way to judge how well he did the job because I’m not calling for any heat right now. And I don’t know the price.
Daniel - Amherst, MA 01002
Review
Chase was professional and very knowledgeable. I have had them here to address various issues and always nice to work with. Also the customer service tech that called to schedule was super pleasant. Great company.
Nicole - Wilbraham, MA 01095
Review
Chase was professional and focused on his work.
Jeff - Amherst, MA 01002
Review
Easy burner check, friendly guy, answered all my questions
Jacky - Palmer, MA 01080
Review
Chase was courteous and professional
Paula - Belchertown, MA 01007
Review
Very pleasant and informative employee
Lori - Westfield, MA 01085
Review
The team from Noonan Energy were extremely thorough and efficient. They were also friendly and patient in explaining the system.
Janet - Wilbraham, MA 01095
Review
The Noonan Energy Team recently installed a Mitsubishi Heat Pump System at my home in Palmer, including three mini split heating & cooling units. Friendly and knowledgeable people that were easy to work with. Very happy with the System!
Dan - Palmer, MA 01069
Response from Noonan Energy:

Excellent - thank you so much for that feedback.

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